Our Commitment to Your Privacy
At Pommy's Meals, we are committed to protecting the privacy and security of our drivers. This privacy policy explains how we collect, use, and protect your personal information when you use the Driver Mobile Application.
Last Updated: January 24, 2026
Effective Date: January 24, 2026
Information We Collect
Account Information
Name, email address, phone number, driver ID, and profile information
Location Data
Real-time GPS coordinates during deliveries, route information, and delivery locations
Device Information
Device type, operating system, unique device identifiers, and battery status
Delivery Documentation
Photos of deliveries, signatures, temperature readings, and delivery notes
How We Use Your Information
Delivery Execution
To assign deliveries, track routes, and ensure timely completion of orders
Safety & Compliance
To monitor delivery safety, maintain temperature logs, and ensure regulatory compliance
Payment Processing
To record cash collections and manage payment reconciliation for COD orders
Performance Analytics
To analyze delivery performance, optimize routes, and improve service quality
Communication
To send delivery updates, route notifications, and important alerts
Support & Troubleshooting
To provide technical support and resolve delivery-related issues
Data Security & Protection
Security Measures We Implement:
- • End-to-end encryption for all data transmissions
- • Secure authentication with JWT tokens
- • Regular security audits and vulnerability assessments
- • Limited data access based on role permissions
- • Secure storage of personal and delivery information
- • Automatic logout after periods of inactivity
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Delivery location data is automatically anonymized after 90 days for analytics purposes.
Your Privacy Rights
Access & Correction
You can access and update your personal information through the app settings
Data Deletion
Request deletion of your personal data, subject to legal and operational requirements
Portability
Request a copy of your data in a machine-readable format
Consent Withdrawal
Withdraw consent for non-essential data processing at any time
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Privacy Concerns
Email: privacy@pommysmeals.com
General Support
Email: support@pommysmeals.com
This privacy policy is part of our commitment to transparency and data protection. By using the Driver App, you agree to the collection and use of information as described in this policy.